By The Ecom Otter on Thu 04 January 2024
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Otter House will be doing an annual stock take on the 1st February 2024.
To enable us to ship any Otter House orders before the stock take, we would need to receive any orders by the 26th January 2024.
Stock take will then start on the 1st February 2024 until the 12th February 2024.
We will begin picking orders again on the 12th February 2024.
Thank you for your patience and understanding in this matter.
Kind Regards
Otter House Ltd
By The Ecom Otter on Fri 13 January 2023
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Otter House will be doing an annual stock take on the 3rd February 2023.
To enable us to ship any Otter House orders before the stock take, we would need to receive any orders by the 26th January 2023.
Stock take will then start on the 3rd February 2023 until the 9th February 2023.
We will begin picking orders again on the 13th February 2023.
By The Ecom Otter on Mon 12 December 2022
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We are writing to inform you that due to the increasing pressure on costs of raw materials and the continuing issues we are facing over shipping Otter house has had to make the decision to increase some of the retail and cost prices from the 12th of January 2023.
We have included a summary showing the retail price increases that will
come into effect from 12th of January 2023.
This communication will also be added to our website which you can access along with our new 2023 catalogues at www.otterhouse.co.uk where you will be able to see all the 2023 ranges in greater detail.
New barcode/price information is available via email, please contact salesadmin@otterhouse.co.uk for a spreadsheet listing. Should you have any queries please contact your sales representative or phone/email our Exeter office 01392 824300.
Thank you for your continued support and we wish you a safe and prosperous 2023.
By The Ecom Otter on Wed 22 June 2022
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Zebra MTD Ltd and its subsidiaries, Carousel Calendars, Otter House Ltd and Calendar Club Ltd, have signed up to SBTi (Science Based Targets Initiative).
Zebra MTD Limited commits to reducing Scope 1 and Scope 2 GHG emissions 46% by 2030 from a 2019 base year, and to measure and reduce its Scope 3 emissions. Our commitment is in line with a 1.5-degree pathway.
Further to this we also aim to encourage 50% of our key product suppliers to sign up to SBTi by 2025.
To find out more on this, please read here: https://www.otterhouse.co.uk/Forms/Otter-House-SBTI-press-release-9th-June-2022.pdf
By The Ecom Otter on Fri 28 January 2022
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Otter House will be doing an annual stock take on the 4th February 2022.
To enable us to ship any Otter House orders before the stock take, we would need to receive any orders by the 31st January 2022.
Stock take will then start on the 4th February 2022 until the 10th February 2022.
We will begin picking orders again on the 14th February 2022.
Thank you for your patience and understanding in this matter.
By The Ecom Otter on Sat 01 January 2022
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We are writing to inform you that due to pressure on costs of raw materials and the continuing issues we are facing over shipping Otter House has made the decision to increase some of the retail and cost prices from the 1st of April 2022.
By The Ecom Otter on Wed 01 December 2021
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As Christmas is fast approaching we need to inform you with regards to dispatch dates and possible deliveries:
I. Any orders received by 8th December will be dispatched prior to Christmas and our carriers have said this will be in time for delivery before Christmas.
We will obviously try to turn those orders received after the 8th around in time for Christmas but it will depend of volume of orders received and the individual carrier so there are no guarantees.
II. Orders received after Christmas will be dispatched from the 4th January.
By The Ecom Otter on Wed 07 October 2020
We hope you are all safe and well.
Following on from our Coronavirus update earlier in the year we wanted to send out a further update as we enter the final quarter of 2020.
Like the majority of suppliers, we have suffered from delays in getting stock into our warehouse and then out to our customers, thankfully these delays are being rectified and the hope is that by mid-October stocks will be back to pre-pandemic levels.
Certain product lines have been in high demand such as jigsaws, diaries, and stationery and we have seen strong increases across all sales streams. However, we have worked hard to reprint lines wherever possible or secure alternative stock.
The majority of our seasonal programmes are in store and selling well and we hope through the nationwide sales team to keep this level of sales and replenishment constant however with the threat of local lockdowns, restrictions on travel, and keeping our staff safe we know this will be challenging over the next three months.
Therefore, if you wish to contact Otter House directly, please do not hesitate to do so via phone, email or through the salesperson who manages your account. We can also offer meetings via Teams or Zoom.
We wish you all a very busy and profitable end to 2020 and look forward to working with you in the New year and beyond.
Take care, keep safe.
Otter House
By The Ecom Otter on Fri 06 March 2020
Otter House are working closely with its suppliers across China, and the world, to support and manage the impact of Coronavirus on our colleagues and our supply chains.
For 2020 we are in a position where we hold strong stock quantities for 95% of our collection, with the only exceptions being standout designs which have proven stronger sellers than we forecasted. We are monitoring stock across our ranges regularly and actively reprinting lines where necessary.
At present all supply chains are active and lead times are reasonable, but we are making contingency plans if this situation were to change; we are working to minimise potential delays and are aiming for our range availability to remain high throughout 2020.
We will keep our customers updated with significant news on future stock delays but at this time we would encourage you to order early to ensure you have access to all the stock you need.
Please speak with your Sales Representative or our Sales Administration team for further details.
Thank you for your understanding in this uncertain time.
